Delaware Hospice has achieved recognition by earning four rings in the 2023 Quality Connections program of the National Hospice and Palliative Care Organization (NHPCO).

Quality Connections is structured around four fundamental pillars which are represented by four rings: Education, Application, Measurement, and Innovation. Quality Connections participants are required to achieve milestones within defined timeframes by participating in activities such as quarterly data reporting and benchmarking, educational courses, case studies, and engagement on emerging issues; all of which serve to promote high-quality care delivery and service excellence. Achievement in the program is measured by completing activities within each of the four foundational areas, culminating in the closure of up to four rings.

By participating in Quality Connections program year 2023, Delaware Hospice has earned the highest achievement possible by closing four rings and has enhanced its quality improvement program plus, is up to date on the newest and best practices in serious illness and end-of-life care.

All four Delaware Hospice locations (Newark, Dover, Milford, and Glenn Mills, Pennsylvania) achieved all four rings of the Quality Connections pillars.

“The voluntary participation of Delaware Hospice in the NHPCO Quality Connections program for the third year in a row demonstrates the organization’s continuing commitment to high-quality standards of care and practice,” said Delaware Hospice President and CEO, Susan Lloyd. “We are proud of the achievements of our staff in attaining this recognition at each Delaware Hospice location.”

“NHPCO is committed to helping hospice and palliative care providers deliver the best care possible to patients and their loved ones. Quality Connections was created to make the ongoing journey of excellence possible," said NHPCO COO and interim CEO Ben Marcantonio. “The Quality Connections program continues to grow and include broader content and learning opportunities like compliance, palliative care, equity, and inclusion that serve our patients and communities across the continuum of serious illness and end-of-life care.” 

Learn more about the programs and services Delaware Hospice offers by visiting: www.delawarehospice.org.

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About Delaware Hospice

Since 1982, Delaware Hospice has provided the highest quality hospice and healthcare services and serves as a trusted community partner in end-of-life education and support. Our mission is to provide support to every individual, family, and community with compassionate and expert care for serious illness. Accredited by the Joint Commission and active members of the National Hospice and Palliative Care Organization, Center to Advance Palliative Care, Delaware Quality of Life Coalition, and Alliance Kids Delaware Hospice continues to be a licensed, nonprofit, community-based healthcare agency serving Delaware as well as southern Chester and Delaware counties in Pennsylvania. Through our commitment to care for our community, we offer the following programs and services, many free of charge: Delaware Hospice, the Delaware Hospice Center, Katybug, Delaware Palliative, Delaware Transitions, Bereavement, New Hope, and Honoring Choices® Delaware. For more information about Delaware Hospice’s programs and services, upcoming events, or employment opportunities, call 302-478-5707 or visit our website, www.delawarehospice.org.